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Privacy Policy

Privacy Policy :

Last Updated 11.13.2024

This notice outlines our privacy policy. The information we collect from our customers allows us to deliver the services they expect under their shipment contract or agreement. It also helps us to personalize and continuously improve your experience at Star Auto Shipping.


Information we collect:

Personal Information:

When you use our Quote or contact form or opt-in to receive text/SMS messages, we may collect the following personal information:
• Name
• Email Address
• Phone Number

Automatic Information:

• We automatically receive and store certain types of information when you interact with us. For example, like many websites, we use "cookies" to gather data when your browser accesses the Star Auto Shipping website.

• We collect and analyze various data, including IP addresses, login details, email addresses, passwords, browser and connection information (such as browser type, version, operating system, and platform), order history, URLs (to, through, and from our website), cookie data, pages viewed, information requested, and phone numbers used to call us. During some visits, we may use tools like JavaScript to measure session data, including page response times, download errors, visit lengths, page interactions, and navigation methods.


Information from Other Sources:

We may receive updated delivery and address information from our carriers or third parties to improve our records and communication. We also collect information such as account details, order history, search terms, and credit history from partners, web searches, and credit bureaus to help prevent fraud and offer certain services.


How We Use Your Information

We use the information we collect for the following purposes:
• To Respond to Quote Requests: We use your contact information to respond to Quote requests or requests submitted via our contact form.
• Text Messaging: If you opt-in, we will use your phone number to send you text messages regarding our services and updates.
• Improve Our Services: Analyze usage patterns to enhance user experience and website functionality.

Mobile Communications:

We do not sell, trade, or share your mobile information with third parties for any purpose. Your personal information is used exclusively by Star Auto Shipping to provide and improve our services, and we ensure your privacy is maintained.

SMS consent and phone numbers collected\captured for SMS purposes will not be shared, sold, or disclosed with any third parties, or any other individual for any type of marketing purposes, or affiliate marketing.

Email Communications:

To enhance the usefulness of our emails, we often receive a confirmation when you open an email from Star Auto Shipping, provided your device supports such functionality. To avoid sending unnecessary messages, we may also compare our customer list with lists from other companies. You have the option to opt-out of receiving emails from us.

We only share customer information as outlined below and with subsidiaries that are also subject to this Privacy Policy. We collaborate closely with affiliated businesses to provide services or recommend products.

Star Auto Shipping may disclose personal information to comply with legal requirements or protect the rights, property, or safety of Star Auto Shipping, our customers, or others. This may include sharing information with companies and organizations for fraud protection and credit risk reduction, but it does not involve selling, renting, or sharing personally identifiable customer information for commercial purposes.

We protect your data using Secure Sockets Layer (SSL) software, which encrypts the information you provide. When confirming an order, we only display the last five digits of your credit card number

If you prefer not to receive email or other mail from us, please notify us. (Note: Opting out of receiving this Privacy Policy or other legal notices does not exempt you from their application. It remains your responsibility to review them for updates.)

Star Auto Shipping does not offer services for children. If you are under 18, you may only use our services with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions:

By using Star Auto Shipping's website, you agree that your visit and any privacy-related disputes are governed by this Policy, including limitations on damages, arbitration of disputes, and the application of Texas state law. If you have privacy concerns, please contact us with a detailed description, and we will attempt to resolve it. Our business evolves continuously, and so will our Privacy Policy. We may send periodic email reminders of our policies unless instructed otherwise, but we recommend regularly checking our website for updates. Unless specified otherwise, our current Privacy Policy applies to all information we have about you and your account.


Contact Us

For inquiries, please call us at 832 779 1555 or email us at contactus@starautoshipping.com