Privacy Policy
Last Updated: December 11, 2024
Overview
Star Auto Shipping's privacy policy explains how customer information enables service delivery and continuous experience improvement across the platform.
Information We Collect
Personal Information
When using quote or contact forms, or opting into SMS messages, the company gathers:
- Name
- Email Address
- Phone Number
Automatic Information
The website collects data through cookies and tracking mechanisms, including IP addresses, browser details, operating system information, order history, visited URLs, page response times, and navigation patterns.
Information from Other Sources
Star Auto Shipping receives updated delivery addresses from carriers and third parties, plus account details and credit history from partners to prevent fraud.
How Information Is Used
- Quote Responses: Contact details answer customer inquiries.
- Text Messaging: Enrolled customers receive service updates via SMS.
- Service Enhancement: Usage analysis improves website functionality.
Mobile & SMS Communications
SMS consent and phone numbers collected for SMS purposes will not be shared, sold, or disclosed with any third parties for marketing. Subscribers can unsubscribe at any time by texting "STOP."
Email Communications
Confirmations track email opens when devices support this. Customer lists may be compared with other companies' databases to reduce unnecessary messages. Opt-out options are available in every email we send.
Data Sharing & Security
Information sharing occurs only with affiliated subsidiaries bound by this policy. Disclosures comply with legal requirements or protect company and customer safety. SSL encryption secures transmitted data, displaying only the final five credit card digits.
Age Restrictions
Services require parental or guardian involvement for users under 18.
Policy Updates
Texas state law governs this policy. Changes occur periodically; regular website review is recommended. The current policy applies to all existing customer information.
Contact Information
Phone: 832 779 1555
Email: contactus@starautoshipping.com
Address: 18510 Green Land Way Suite C, Houston, TX 77084
Questions about this policy? See our Terms and Conditions or .